‘Digital Eavesdropping’: The Consumer Goods Giant Looks to Exploit Vaseline’s Viral TikTok Trend.
As a product discovered more than 150 years ago on a Pennsylvania oilfield, the simple jar of Vaseline might not appear as an obvious target for online content feeds.
Nonetheless, its ascent as a popular subject on TikTok has thrust it into the lead of an promotional upheaval, in which large companies are spending big on content creators and reducing expenditure on marketing items in traditional media.
The Path from Petroleum to Platforms
The petroleum jelly was first manufactured in the 1870s by a chemist, Robert Cheeseborough, who saw laborers using on their skin with a byproduct of the drilling process. Today, a spree of amateur-created clips have chronicled its broad application in “practical tricks”.
Hailed as a solution for polishing footwear or prolonging the scent of perfume, as well as a fix for creaky hinges. It has even been deployed to prevent the annoyance of snack dust adhering to hands.
Leveraging the Buzz
Detecting the product’s new life online, executives at the multinational boosted the tips by tasking their in-house experts with verification and sharing the findings with influencers.
Assertions that it diminished the sensation of spicy food on lips were given the thumbs up. So too were ideas it could lengthen scent duration and rejuvenate purses. Proposals that it might bleach teeth or lengthen eyelashes were disproven.
The ‘Social Listening’ Strategy
Outdoor advertising and television commercials would once have been the cornerstone of its marketing push. But the Vaseline phenomenon has helped convince executives to turbocharge spending on content creators.
This observation of social channels to inform business strategy has been labeled “social listening”. The company's chief executive, freshly instated, has stated the intention is to spend half of its colossal advertising budget on social media content.
Shifting to Modern Engagement
Selina Sykes, who is spearheading the social media effort, said the company was simply adapting to new ways of engaging audiences. She said interacting online “without dampening the fun” was paramount.
“What is the key to genuine brand integration? That’s always what we’ve been trying to do as brands, since the era of community gossip and talking about what they used.
“We are witnessing a departure from a one-to-many model, where we would just broadcast out … Currently, it's countless discussions, many communities. The evolution of platform algorithms means that these groups seem specialized, however, they are large.
“Having your brand advocated by other people, talked about by other people, this builds credibility and connection. Creators are critical to that. This word-of-mouth strategy is being amplified.”
A Revolutionary Change in Media
The strategy reflects dramatic transformations happening in audience habits, with Gen Z and millennial audiences allocating more attention to digital networks than legacy broadcast and print media.
The shift is reflected in falling revenues for traditional media advertising. Across Britain, ad revenues for primary networks have dropped substantially in actual value since the end of the last decade.
The Creator Economy Boom
This further signifies a media convergence as large companies almost become production houses themselves, collaborating with numerous influencers to boost their products.
A commercial director at a major talent agency said: “Clearly, there is a migration of viewers from conventional channels and they are dedicating far more hours to Instagram, TikTok and YouTube than they are watching live TV or reading print.
“A lot of brands are telling us people trust recommendations from the personalities they subscribe to more than they trust ads. That’s a consistent trend.”
He noted companies can reduce costs by targeting content creators over big traditional media campaigns, which also permits simpler message refinement to test effectiveness.
Such methods are increasing. Advertising spending on influencer marketing is increasing four times faster than total media spending. Across the United States, it has over doubled since 2021 and is expected to hit multi-billion dollar sums in 2025.
The Enduring Power of Broadcast
Despite the huge changes, executives said they believed TV advertising still had a prominent role to play, as networks still held the capability to frame public debate.
The executive noted: “One of the highest return-on-investment media opportunities is still events like the Super Bowl. It's not a matter of networks declaring: ‘Our relevance has faded.’ The focus is on who seizes focus … There is undoubtedly a future for traditional media.”