Vinted Users Express Anger About Size Modifications
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
The second-hand shopping app has updated its measurement guidelines for female and kids' apparel but did not contact every member regarding the update.
Social Media Response
Countless users and merchants are posting online saying Vinted listings now show a modified sizing category versus the original listing due to the recalibration.
Vinted explained the updated approach better aligns with comparable marketplaces.
They have suggested members to examine their items and manually change the size if necessary, which has left users frustrated.
Measurement Approach Updates
Before the change, the measurements included one number and one letter, such as S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was previously a 12 but currently displays as UK 16-18.
User Stories
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, located in Scotland, said garments she listed featuring size 14 markings were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Manual Updates
Another shopper, from Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she said.
Marketplace Information
The platform boasts over 100 million members, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: previously, Vinted reversed a change regarding delivery choices due to shopper criticism.
